Level 1 Support Technician – IT Job in Kuwait – Professional Career Opportunity
A Level 1 Support Technician – IT opportunity is available in Kuwait City, Kuwait, within IT Jobs in Kuwait. Candidates should match the stated experience, skills and application requirements.
The role focuses on Provide onsite technical assistance, including password resets, software installations, account unlocks and printer support; Document problems and escalate complex issues; Meet service-level and performance metrics. The successful candidate should manage priorities accurately, coordinate effectively and maintain reliable work standards.
Job Overview
- Job Title: Level 1 Support Technician – IT
- Employer: Confidential Employer
- Location: Kuwait City
- Employment Type: Full Time
- Experience: Previous experience in technical support
- Qualification: Related qualifications and certifications
- Visa / Residency: Transferable Visa 18
- Required Documents: CV
- Primary Category: IT Jobs in Kuwait
- Specialty Level 1: Technical and Maintenance Jobs
- Specialty Level 2: Level 1 Support Technician – IT
- Specialty Level 3: Level 1 Support Technician – IT
Role Focus
The role focuses on Provide onsite technical assistance, including password resets, software installations, account unlocks and printer support; Document problems and escalate complex issues; Meet service-level and performance metrics. The successful candidate should manage priorities accurately, coordinate effectively and maintain reliable work standards.
Requirements
Applicants should review the requirements carefully before applying, particularly Good understanding of English and Arabic; Eligible to obtain a Good Conduct Certificate; Previous technical-support experience.
Detailed Requirements
- Good understanding of English and Arabic
- Eligible to obtain a Good Conduct Certificate
- Previous technical-support experience
- Ability to work flexible day and night shifts
- Familiarity with mobile tools and applications
- Valid driving licence issued before 2013
- Knowledge of Kuwaiti areas
- Related qualifications and certifications
- Transferable Visa 18
Responsibilities
- Provide onsite technical assistance, including password resets, software installations, account unlocks and printer support
- Document problems and escalate complex issues
- Meet service-level and performance metrics
Skills
- Operating systems
- Remote support tools
- Customer service
- Software and hardware troubleshooting
- Mobile tools and applications
How to Apply
- Email: situation.vacant@outlook.com
- Application Instructions: Interested candidates to mail on your CV on situation.vacant@outlook.com with your current & expected Salary.
Submit a focused application that reflects your actual experience and retain the original contact details for professional follow-up.