IT Support Engineer Job in Kuwait – Professional Career Opportunity – Action Energy Company (AEC)
A IT Support Engineer opportunity is available in Kuwait City, Kuwait, within IT Jobs in Kuwait. The position is intended for candidates whose experience and practical skills match the role and who can follow the stated application route accurately.
This role focuses on delivering the core duties of a IT Support Engineer in a professional work environment. The successful candidate should manage role-specific priorities, coordinate effectively with colleagues, and maintain reliable standards of quality, accuracy and service.
Job Overview
- Job Title: IT Support Engineer
- Employer: Action Energy Company (AEC)
- Location: Kuwait City, Kuwait
- Employment Type: Full Time
- Experience: Minimum 5–7 years of experience in IT Support, Help Desk or IT Operations.
- Qualification: Bachelor's Degree in Information Technology, Computer Science, Information Systems or a related field.
- Required Documents: Updated CV
- Primary Category: IT Jobs in Kuwait
- Specialty Level 1: IT Support / Systems / Enterprise Development
- Specialty Level 2: IT Specialist / Unix / Solaris / Oracle / Support
- Specialty Level 3: IT Specialist / Unix / Solaris / Oracle / Support
Role Focus
The position covers the normal responsibilities of a IT Support Engineer, including Provide day-to-day IT Help Desk support and resolve user technical issues.; Troubleshoot hardware, software, network, printer and system-related problems.; Perform preventive and corrective maintenance for IT equipment and peripherals.; Maintain Help Desk records, ticketing systems and IT asset inventories..
Responsibilities
- Provide day-to-day IT Help Desk support and resolve user technical issues.
- Troubleshoot hardware, software, network, printer and system-related problems.
- Perform preventive and corrective maintenance for IT equipment and peripherals.
- Maintain Help Desk records, ticketing systems and IT asset inventories.
- Support networks, firewalls, switches, IP telephony and other IT systems.
- Coordinate user training and prepare IT manuals.
- Monitor service quality and customer satisfaction.
- Coordinate with vendors and service providers.
Requirements
Applicants should review the requirements carefully before applying, particularly Bachelor's Degree in Information Technology, Computer Science, Information Systems or a related field.; Minimum 5–7 years of experience in IT Support, Help Desk or IT Operations.; Strong troubleshooting and root-cause-analysis skills.; Experience supporting Microsoft environments, end-user devices, networks, printers and business applications..
Detailed Requirements
- Bachelor's Degree in Information Technology, Computer Science, Information Systems or a related field.
- Minimum 5–7 years of experience in IT Support, Help Desk or IT Operations.
- Strong troubleshooting and root-cause-analysis skills.
- Experience supporting Microsoft environments, end-user devices, networks, printers and business applications.
- Knowledge of IT infrastructure, networking and systems administration is preferred.
- Valid Kuwait Driving License.
- Strong communication, customer service and stakeholder management skills.
- Fluent in English; Arabic is an advantage.
How to Apply
Submit a focused application that reflects your actual experience and retain the original contact details for professional follow-up.